Certification Program

Brief Outline:

Module-1: Concept of Emotion

Module-2: Understanding of Emotional Intelligence

Module-3: EQ Competency Framework

Module-4: Application & Outcome of EQ at Personal Level

Module-5: Application & Outcome of EQ at Work level

Module-6: Challenges to apply EQ at workplace & its remedy

Emotional Intelligence: The New Science of Success

Introduction:

Emotional intelligence can make a huge difference in both our personal lives and our work satisfaction and performance. Emotional intelligence is the distinguishing factor that determines if we make lemonade when life hands us lemons or spend our life stuck in bitterness.

It is the distinguishing factor that enables us to have wholesome, warm relationships rather than cold and distant contacts. EQ is the distinguishing factor between finding and living our life’s passions or just putting in time. EQ is the distinguishing factor that draws others to us or repels them. EQ is the distinguishing factor that enables us to work in concert and collaboration with others or to withdraw in dispute.

Emotional intelligence increases our capacity to discover and express our greatness. Why? Because emotional intelligence demands a complete disclosure of our strengths. As a result, we can begin to fully understand our ideal selves and compare this ideal to how we behave each day. Our ideal self is the self that emerges when we are unencumbered by the burden of irrational thoughts and emotional upsets that can sometimes distract us from our intentions. It’s that glimpse of self that does and says the right thing at the right time in the right manner. It’s that self that is centered and assured. It’s that self that doesn’t feel a need for other people’s approval or a need to compete at the expense of others. It doesn’t fear making mistakes. It doesn’t lash out in anger or spend time fretting or fearing things that it cannot control. It’s that self that takes confident, assured steps in both our personal and work lives that produce satisfaction and success. It’s that self that inspires others. It’s that self that we’re proud of. I’m not talking about ego pride. I’m talking about satisfaction deep down when we know we’ve lived our best today.

By the end of the half-day workshop, participants will be able to

• Learn about the anatomy of an emotion and how emotions and thoughts work together to influence behaviors

• Understand the link between emotional intelligence and success in life

• Discern the difference between automatic limbic decisions and intentional, conscious decisions
• Discover when their automatic processes serve them well, and when these processes need to be better managed

• Practice agile thinking, increasing self-awareness and intentional thinking
• Leverage due diligence and intuition to make effective decisions
• Develop cognitive and behavioral strategies to manage emotions intelligently.

This Program is recognized by Human Resource Institute – USA & Society for Human Resource Professionals – USA for recertification credit for their Certification Program

 “This program is valid for 12 PDCs for the SHRM-CP® or SHRM-SCP®.”

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI) ® 

criteria for recertification credit pre-approval.”  

Discussion Modules and contents:

Module-1: Concept of Staffing

Module-2: Introduction about Interviewing

Module-3: Interviewing Biases

Module-4: Screening Potential Candidates

Module-5: Preparation stage of Interview

Module-6: Conduction stage of Effective Interview

Module-7: Behavioral Interview/ Competency Based Interview

Module-8: People psychology at Interview Board

Module-9: Selection of Right Candidate

Module-10: Group Interviewing

Module-11: Assessing Skills and Competencies

Module-12: Interviewing Trends and Future

Introduction:

Hiring is one of the very important tasks for HR professionals. Interviewing is not the job of HR professionals only. Any professional who conducts Interview must know the pros and cons of people and interview technique. The cost of wrong hire is very high and hidden cost for the company.

To ensure the Right Fit for the company, the team responsible for hiring must know and practice the right method for hiring, proper interviewing candidate, right selection. This Specialist program will ensure these essential requirements of perfect hiring for organizational effectiveness and profitability through people utilization.

Objective of the program: After successful completion of the course, delegates will be able to:

• Screen the candidate based on required competency
• Expert in Behavioral Interview
• Design and develop right question to assess the competency
• Understand the people psychology
• Minimize the cost of wrong hire
• Conduct interview for selecting the right person
• Hire the RIGHT fit for the company

This Program is recognized by Human Resource Institute – USA & Society for Human Resource Professionals – USA for recertification credit for their Certification Program

 “This program is valid for 12 PDCs for the SHRM-CP® or SHRM-SCP®.”

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI) ® 

criteria for recertification credit pre-approval.”  

Contents:

Module-1: Essence of TEAM and Corporate TEAM

Module-2: TEAM Performance Components & its Management

Module-3: Interlink between Proficiency & Productivity

Module-4: Bordering People Potentiality

Module-5: People Management Matrix

Module-6: Competency Framework for People Manager

Module-7: KNOW your People through Personality Profiling

Module-8: Mastery of TEAM Leader

Module-9: Performance Through TEAM Management

All Resource – Human Resource = 0

What People can do for you?

• People make the difference
• People drive business
• People achieves competitive advantage
• People gives you thought
• People innovate
• People Control
• People take decisions

All People can do everything? Of course NOT.  So WHO can do what? Why some people CAN do and some other CANT? NEED the answer? Please attend the workshop and be competent to ensure Performance through People.

Assuring you that you will be able to learn:

• People Management Matrix
• To LEAD successful TEAM
• Success factor for Peoples’ achievement
• Hindering factor for Peoples’ failure
• MANTRA for managing People for better productivity
• Techniques for enhancing productivity
• Techniques to ensure Performance through TEAM members

This Program is recognized by Human Resource Institute – USA & Society for Human Resource Professionals – USA for recertification credit for their Certification Program

 “This program is valid for 12 PDCs for the SHRM-CP® or SHRM-SCP®.”

Outline of the Program

Module-1: Concept & Practice of BPR

Module-2: Business Process Management

Module-3: Overview of BPR

Module-4: Phase-1: Organize for BPR

Module-5: Phase-2: Process Diagnosis

Module-6: Phase-3: Process Redesign

Module-7: Phase-4: Process Deployment

Module-8: BPR & Organizational Performance

Introduction: Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes enabled by information technology to achieve dramatic improvements in business performance.  BPR may be the answer to organizations who are expecting results over and beyond what continuous improvement techniques can offer.  Companies that have successfully reengineered are Ford, Bell Atlantic, Mutual Benefit Insurance and Xerox among others. 

Learning Objectives: After successful completion of the workshop, participants will

1. Be equipped with the principles and concepts of Business Process Reengineering
2. Be familiarize with the characteristics of Reengineered processes
3. Learn a structured approach to Reengineer Processes for maximum productivity
4. Gain knowledge on the impacts of BPR and guidelines for change management
5. Be able to implement BPR in organization

Module-1: PEOPLE: The Most Powerful creation

Module-2: SELF Mastery: The Source of SUCCESS POWER

Module-3: READ the People and LEAD the People

Module-4: Communication: Root of All SUCCESS

Module-5: NLP : the new science for Success

Module-6: INFLUENCE for creating Self Motivation

Module-7: NEGOTIATE for logical winning

Module-8: Coaching & Mentoring for People Development

Module-9: Emotional Intelligence for self and others

Module-10: Situational Leadership

The Capacity and credibility of PEOPLE is unlimited. What People can do for you?

• People make the difference: Positive vs Negative
• People drive business: Forward vs Backward
• People achieves competitive advantage: For YOU or for Others
• People gives you thought : for Winning or for Loosing
• People innovate: for GOOD or for BAD
• People take decisions: RIGHT vs WRONG

This is PEOPLE CHAMPION who can assure all good outcomes from the PEOPLE. People CAN do but they need guidance, mentoring, leading from somewhere. All in one BUSCATE is called People Management. Managing People is the requirement for every department, every function, every TEAM, every family, every gathering.

One of the toughest issues is Managing People. People do not behave same:

• in different situation
• with different people
• for different tasks/action
• at different place
• on different days.

So Managing People by considering these differences is one of the biggest challenges for SUCCESS for Managers or Leaders. This comprehensive Program will give you the best learning to become People Champion

Assuring you that you will be able to learn:

• People Psychology to LEARN People
• Influential Skills to LEAD people
• People Management Matrix to Manage them perfectly
• NLP for driving PEOPLE
• MANTRA for managing People for better productivity
• Coaching & Mentoring Skills for ensuring Better Performance

M-1: Introduction to Analytics

M-2: Basic about Marketing

M-3: Basic about Selling

M-4: Using Spreadsheet for Analytics

M-5: Statistical tools for Analytics

M-6: Advance Marketing Analytics

M-7: Advance Sales Analytics

M-8: Analytics for Strategic Decision making

Introduction:

Analytics, a business process includes data collection, processing, analysis and interpretation for better decision making and gaining insights. Analytics helps any Management to take right strategic decision for business growth and sustainability.

Globalization and increased competition across the world, has made optimizing business processes and informed business decisions making, more relevant. Analytics is the tool to effectively compete as it provides, insights and informed decision making.

Marketing analytics is differentiating factor for the effectiveness of marketing processes and factors affecting it. Sales analytics helps in understanding the effectiveness of sales processes and factors affecting its performance.

By the end of this certification the delegate will be able to:

• Use different data analytics tools
• Use data for Analytics
• Understand basic about Analytics
• Understand functions of Marketing & Sales
• Ensure effectiveness of Sales & marketing by using Analytics
• Assist Management to take Strategic Decision based on Analytics
• Design strategies for winning over competitors